Frequently Asked Questions

Please book. All work and all vehicle drop-offs are by appointment, so contact us before bringing a vehicle in. Call 0410 289 658 or send an enquiry with your vehicle details and the work you need, and we will get back to you about the work and current availability.

Based in Albion Park Rail, by appointment only. Wired Right is not a mobile service, so vehicles are brought to us by arrangement.

Monday to Friday, 8am to 5pm, with all work by appointment. Weekends are also by appointment, so contact us to discuss whether a weekend time suits the work.

No, Wired Right is not a mobile service. Electrical faults are traced by testing the circuits involved and, where possible, reproducing the fault, rather than by guessing. If your vehicle cannot be driven, contact us to discuss how to get it to us.

Based in Albion Park Rail, serving customers from across the Illawarra, including Albion Park, Shellharbour, Oak Flats, Dapto, Wollongong and Kiama. Contact us to discuss the work you need and current availability.

Diagnostics are charged at $110 per hour. A fault code points to a circuit or system rather than a specific failed part, so finding the cause takes testing and time. During the first hour we tell you our findings: what has occurred and what has been identified. If the fault has not been found within that hour, we tell you the progress, and you can choose to continue diagnosing at the hourly rate, or get a quote for the recommended repair once the fault has been identified.

Yes. Installation quotes are free, and installation work is charged as quoted. If we have not inspected the vehicle, preliminary pricing is an estimate based on the vehicle details and installation requirements you provide. Sometimes we find issues outside the agreed scope, such as damaged or cut wiring, a poor previous installation, incorrect vehicle details, or modifications or aftermarket equipment that change the time or parts needed. If that happens, we contact you straight away, explain any extra cost and get your approval before doing the extra work. Faults are different: some need inspection and testing before a repair estimate can be given, and diagnostic work is charged at the hourly rate above.

For straightforward supply-and-fit work, we may be able to give you an indication once we know the vehicle and the products involved. For faults, warning lights, no-starts and intermittent problems, the vehicle usually needs to be inspected and tested before a repair price can be given.

Yes, customer-supplied parts are accepted. Second-hand parts are tested before installation, and that testing is charged as part of the labour. You are responsible for any faulty parts you supply and for any warranty claims on them. If we have concerns about whether a part suits the vehicle, we will raise them with you before fitting it.

Call 0410 289 658, email wiredrightae@gmail.com, or send an enquiry through the website with your vehicle details and the work you need. An enquiry starts a conversation, not a booking: we will get back to you about the work and current availability.

It depends on the warranty terms and on what caused any fault. The consumer guarantees under the Australian Consumer Law are separate from a manufacturer’s warranty. A manufacturer’s warranty comes with its own conditions, and a manufacturer may decline a claim for damage caused by aftermarket work. Read your warranty terms, and check with the manufacturer or dealer if you are unsure, before the work goes ahead.

It is a NSW Fair Trading certificate issued under the Motor Dealers and Repairers Act 2013 that lists the classes of repair work a tradesperson is authorised to carry out. Wired Right’s tradesperson holds NSW Motor Vehicle Tradesperson Certificate MVTC157567, which can be checked using the NSW Government online licence check.

Requirements depend on the vehicle or installation, the equipment selected and the work proposed. For example, driving lamps and other vehicle lighting are covered by Transport for NSW vehicle standards, including Vehicle Standards Information 64. Where a standard or authority requirement is relevant, the work is planned with reference to it and to current manufacturer instructions. Any 240V mains wiring, power points or inverter-output connections are handled through a licensed electrician. Wired Right does the 12V side.

It may, depending on your policy terms and what you have disclosed to your insurer. Some policies require you to tell the insurer about modifications or accessories. Check with your insurer about the work you are planning, and keep the invoice for the work.

Testing tells them apart. The battery is checked for its state of charge and how it performs under load, and the charging system is checked with the engine running. Many newer vehicles use smart or variable-voltage charging, so the expected readings depend on the vehicle. Testing first helps avoid replacing a battery or alternator that was not the problem.

There are several possible causes. The battery may be worn or not being fully charged, the charging system may have a fault, or something may be drawing current after the vehicle is switched off, such as a module that is not going to sleep or an accessory wired to a permanent supply. Acceptable standby draw varies between vehicles, so the cause is found by testing the battery, the charging system and the current draw with the vehicle at rest.

It might be. A fault code identifies a circuit or system that is out of range, and the cause can be wiring, a connector or an earth as well as the component named. We test the circuit before recommending that a part is replaced.

Yes, subject to assessment. Problems such as unfused power cables, poor earths and unsuitable wiring connections can sometimes be corrected without starting again, but that depends on what is found when the install is inspected.